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Terms of Service

Placeholder — to be finalized prior to launch.

These Terms of Service ("Terms") govern access to and use of the CIFR Solutions case report generation platform ("Service") by authorized law enforcement agencies and their personnel.

Authorized Use

Access to the Service is provided to agencies under a billing arrangement and is restricted to personnel authorized by the agency. Accounts and access credentials may not be shared outside the agency.

Submitted Content

Agencies retain ownership of all audio, video, and case-related content submitted to the Service. Submitted content is processed solely to generate the requested case report and is handled in accordance with our Privacy Policy.

Billing

Use of the Service is billed on an hours-processed basis as agreed with each agency. Agencies are responsible for monitoring their account balance; processing may be paused if available credit is depleted.

Service Availability

While we aim for high availability, the Service is provided on an "as available" basis without warranties of uninterrupted operation. Report generation times may vary based on file length and system load.

Contact

Questions about these Terms can be directed to contact@cifr.solutions.